Cansego Help Centre

• How long does it take to prepare for CAEC test?
• How do I get started with earning a CAEC diploma?
• Can I buy one subject prep?
• What makes Cansego’s CAEC prep different?
• What subjects does Cansego cover?
• How does the CAEC Essay Checker work?
• What is Cansego?
• Does Cansego provide practice tests?
• How do I sign up for Cansego?
• Did Onsego change to Cansego?

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• Can I retake the CAEC test if I fail?
• What is a passing CAEC test score?
• What happens if someone is caught cheating on the CAEC test?
• How to take the CAEC test
• How do I get my CAEC diploma?
• Can I take the CAEC test online?
• How much is the CAEC exam?
• Can I take the CAEC test in a different province?
• Do CAEC test scores expire?
• Does Cansego provide the CAEC test?

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• Can I skip lessons and modules?
• There is no sound in videos
• I can't log in to my account
• How to Check When Your Plan Expires
• What happens when my plan expires?
• Website says Incorrect user or password
• How to take notes
• How does Cansego work?
• Where is the AI Prep Helper?
• My account expired and I can’t log in

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• What payment methods does Cansego accept?
• How long does a refund normally take?
• Does Cansego offer refunds?
• What happens if my payment fails?
• What should I do if my credit card is declined?
• How do I request a refund from Cansego?
• Can I pay with a prepaid card?