What should I do if my credit card is declined?

If your credit or debit card is declined, it may be due to reasons outside our control. Try these steps:

✔ Check your card details – Ensure the CVV/CVC code, expiration date, street address, and ZIP code are correct.

✔ Confirm with your bank – Some banks block online transactions for security reasons.

If your card still doesn’t work, try a different payment method:

✔ Use PayPal – It’s free for you, and we cover all transaction fees.

✔ Purchase an Onsego Gift Card – Use it to pay for your plan.

✔ Get a prepaid Amazon Visa card on Amazon.com

✔ Try an American Express Bluebird prepaid card – You can add cash to this card at any Walmart, and it works for online payments.